OutSystems, a global leader transforming how companies innovate through software, is debuting Workflows, a business process modeling and workflow automation solution designed to streamline ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

The way organizations operate was slowly evolving prior to the arrival of the COVID-19 pandemic a year ago. Businesses were slowly becoming more flexible and where someone was physically located was ...

If software development comes into your mind when someone mentions agile workflows, you’re not alone. But agile methodology got its start not in computers, but in the post-WWII Japanese automotive ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...