Amazon’s AWS European Sovereign Cloud, set to launch in Germany by the end of 2025, is starting to take shape with the announcement of SAP’s Sovereign Cloud as its latest partner. The announcement is ...
Amazon Web Services is launching a new artificial intelligence platform for everyday business users, moving further beyond core cloud infrastructure to compete more directly against Microsoft’s ...
The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...
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