The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...
Neobank users are more likely to feel disgruntled by poor customer service than those who have accounts with full-service traditional online banks. Startups may be able to get away with sparse ...
2016-12-22T14:47:13-05:00https://ximage.c-spanvideo.org ...
・A widespread technology outage has disrupted online banking, ACH payments, and services like Zelle for dozens of banks across the U.S. ・Customers have reported being unable to access accounts, ...
Find U.S. Bank hours for weekdays, weekends and holidays, including drive-thru closing times, plus how to bank online or use ...
Neobanks must shift their focus from adding new customers and products to meeting increasing customer service needs, according to American Banker. Less than half (47%) of 3,400 neobank customers ...
WEST READING, Pa.--(BUSINESS WIRE)--Customers Bancorp, Inc. (NYSE: CUBI) the holding company which owns banking subsidiary Customers Bank (the "Bank") with assets over $20 billion and a leading ...