As I’m sure you know, Amazon introduced Echo, a home device with a built-in chatbot named Alexa. The device is voice-activated, and responds to all kinds of commands. Users can get weather reports, ...

For years, core banking modernisation has been discussed primarily as a technology migration. Banks needed to move away from batch processing, reduce dependency on monolithic systems, expose ...

Creative digital disruption facing the banking sector is set to continue for several more years, certainly until the last of the high street branches closes its door. But how do both long-established ...

AI is reshaping the art of the possible on how banks operate and serve customers. The ability to ask the right questions, combined with AI’s power to deliver better insights (and then better follow up ...