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Best Buy?s strategy to focus on creating positive customer relationships through streamlined service is being fulfilled with its new Geek Squad application, which provides support and appointment ...

The cyberattack involves a phishing scam where criminals pretend to be Best Buy Geek Squad employees. Americans lose billions of dollars each year to scammers. According to the Federal Trade ...

Mark Rettenmaier, a child pornography case in which the illegal content was discovered by a Best Buy Geek Squad technician who then reported it to the FBI. Both the FBI and Best Buy have ...