CHICAGO -- Despite repeated assurances by Oracle Corp. executives that Siebel will remain the centerpiece of the company's CRM applications as it moves forward with Fusion, questions -- and concerns - ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle CEO Larry Ellison, in a conference call with financial analysts last fall, candidly summed up traditional software companies' predicament with the software-as-a-service model. SaaS is "very ...

Oracle Corporation (Nasdaq: ORCL) is the world’s leader in CRM with 5,000 CRM customers, 5.6 Million CRM users and 150 million self-service users. Our customers rely on our customer relationship ...

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Leading enterprise IT company Oracle announced on Monday that it will be acquiring cloud customer service company RightNow for approximately $1.5 billion. Since CRM is a major aspect of Oracle's ...

While Lexmark did not name Oracle as the vendor in question, sources close to Lexmark confirmed it was Oracle's CRM product. "Oracle was a small part of a complex, highly customized implementation ...

Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...

The midmarket customer relationship management (CRM) market continues to heat up. Oracle Corp. is expected to announce a new online CRM offering Monday that’s designed to automate all front-office ...