The rise of digital communication tools has transformed how employees interact within organizations. However, with the convenience of third-party apps like WhatsApp, WeChat and personal text messages ...

In January 2024 the DOJ updated its 2023 guidelines that cracked down on the use of personal devices and third-party messaging apps in business to address companies' increased use of collaboration and ...

Online communication is typically more informal and meant for friendly interaction, but in a world of increasing hybrid and remote work, virtual communications play an important role in leadership ...

Communication is a pillar—if not the singular foundation of success—in business and in life. When I started my career in America as a Polish immigrant, I did not merely struggle with communication; it ...

To cover how we move forward, I need to start in the past. In March 2020, my executive team met virtually to develop a plan for moving our workforce 100% remote. The immediate goal was pausing ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...

Firms attempting to meet regulatory requirements for monitoring employee use of off-channel communications for business purposes face a bedeviling number of obstacles. How much is enough, in the ...

The Securities and Exchange Commission’s (SEC) and Commodity Futures Trading Commission’s (CFTC) crack down on recordkeeping failures by financial services firms regarding employee use of off-channel ...

Business founders have to communicate their ideas and products to investors, business partners, and the rest of the team. Then, hopefully, come customers, distribution channels, and going public or ...

In the wake of high-profile trade talks in Geneva, the state of U.S.-China communication channels is in focus again. Over the course of Donald Trump’s first term as U.S. president, most of the more ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. When people think of customer experience in the commercial world, ...