A simple “please” goes a long way at the burrito chain.

For years, Chipotle Mexican Grill built its reputation on oversized burritos and packed bowls that felt like a decent deal, even as restaurant prices climbed. Now, some customers say that reputation ...

Steve Ells was confident the chain could recover, both in terms of its image and financially. Shares of Chipotle bounced back on Thursday after its founder, co-CEO Steve Ells, apologized to all ...

Chipotle’s CEO revealed that customers have every right to ask for more when they feel like their orders are being skimped on toppings. Scott Boatwright said Monday that diners should never walk away ...

Social media sites such as Instagram and Reddit are full of food hacks and tips for getting the most out of eating out.