Forbes

Churn Matters: How To Better Manage Yours

Churn management is an essential element of maintaining any business, but it is especially critical at a time of economic uncertainty. While it should be top of mind for any revenue leader, it is ...
Forbes

A Smarter Way To Reduce Customer Churn

Companies can't afford to lose hard-won customers, but in truth some customers are more important to keep than others. Recent research by Sunil Gupta and Aurélie Lemmens explains how to find them.
Yahoo Finance

Evergent Enhances Captivate Product Suite with Artificial Intelligence for Payment Recovery and Proactive Churn Management

SUNNYVALE, Calif., Sept. 12, 2023 (GLOBE NEWSWIRE) -- Evergent, a customer management and monetization leader for streaming and digital subscription businesses, today announced the integration of ...
Newsweek

Mitigating The Costs Of Customer Churn In Healthcare

When you're not happy with a company and they don't do better for you, it's not unreasonable to ditch them and go somewhere else. This process of people leaving, known as churn, happens in the ...
Diginomica

Can AI transform churn risk assessment, or is it an efficiency play? Talking subscription management and CX updates with Oracle's Nate Skinner

Oracle's quarterly CX release keeps analysts on our toes - and this quarter was no exception (Oracle Live: Quarterly Update on Innovations for Advertising and CX.- May 2021) With Oracle's May 2021 ...