Certain industries are more client-focused than others. Traditionally, non-medical home care has not been one of those more client-focused industries. My co-founders and I had very difficult ...

Adopting a client-centric culture is one way for firms to stand out from the competition, but it takes a lot of effort to put the client at the firm's center. The right strategy and approach will ...

The advent of digital marketing has largely transformed the traditional sales process. Marketers have become accustomed to developing funnels that educate leads, address common objections, and offer ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Khadija Khartit is a strategy, investment, ...

At Insurance Marketing Agencies, we take pride in our strong, client-centric culture. The agency was founded in 1924 in Worcester. We understand that we are here to provide the highest quality ...

Successful leadership demonstrates that prioritizing people—whether in sports or business—is crucial for long-term growth and client loyalty. Client relationships drive loyalty — customized ...

Most advisors pride themselves on being sensitive to client needs and issues, and many firms strive to be professional fiduciaries by putting the needs of clients far ahead of what might be better for ...

The best products are often sparked as ambitious ideas that are pushed up against guardrails while barreling along the product development highway. The Fast Company Executive Board is a private, ...

Build a client-centric approach to exceed customer expectations, win ongoing loyalty and generate lucrative referrals. Good customer service is crucial for any travel agency. But agents who want to ...

Greensboro: "We've culled our book, but I still find myself getting bogged down with clients that are below my firewall -- I'm most effective as a rainmaker, not dealing with smaller clients," ...