Ware, James P. "Some Aspects of Problem Solving and Conflict Resolution in Management Groups." Harvard Business School Background Note 479-003, September 1978. (Revised November 1979.) ...

Health care providers should try not to make the common mistake of assuming that they have not contributed even in a small way to a conflict. Most of the time clinical care relationships proceed ...

Every leader spends part of their day managing conflict, whether it’s small disagreements over trade-offs or a full-blown standoff over strategic priorities. Research by the Eckerd College professors ...

As an American diplomat in India, Guatemala and Ecuador, as well as a Foreign Service Officer negotiating with unions and management within the U.S. State Department, I spent a lifetime learning the ...

A big part of living a balanced and fulfilled life lies in our ability to avoid and minimize conflict. When conflict does arise, our ability to resolve it quickly and amicably has a big impact on our ...

This post is part 2 of a series. Miscommunication is inevitable in human interactions. Biases, filters, assumptions, expectations, and nonverbal information cause distortions in interpersonal ...