Fast-food giants including McDonald's and Papa Johns race to implement AI-powered ordering systems to reduce errors and speed ...

Retail margins are tight, and industry leaders are under pressure to drive efficiency without sacrificing a top-quality customer experience. Fortunately, the right technology can streamline operations ...

Closing the digital gap in convenience retail means offering technology solutions that support mom-and-pop shops, not replaces them, says GM of digital products, mobility, and convenience for the ...

As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind ...

AI is revolutionizing customer service in 2025, offering speed, personalization and efficiency. But to avoid frustrating users, businesses must ensure the following things. AI has become essential in ...

While Silicon Valley debates whether artificial intelligence has become an overinflated bubble, Salesforce's enterprise AI platform quietly added 6,000 new customers in a single quarter — a 48% ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Energy provider taps the AI-powered Oracle Opower Platform to provide personalized energy usage insights to millions of customers and give them tips on how to save "As utilities transform to meet ...