Businesses are collecting more data than ever before and deploying resources to analyze that data to make it actionable. Unfortunately, all too often businesses are not marshaling their resources to ...

I’ve got a pet peeve about the terms metrics and KPIs (key performance indicators). Too many people use those terms interchangeably, and while it may seem like a small thing, it drives me a little ...

Dr. Craig West is the founder of Capitaliz and has been working with business owners on succession and exit strategies for over 20 years. Key Performance Indicators (KPIs) are the beacon that guides ...

Key Performance Indicators are a series of measurements of how a business is progressing in the medium and long term. Operational managers use these indicators to find out how they are performing and ...