I knew that was a lie but, while pressed, did not reveal the employee’s name or precise location. My phone did not reveal my location either. From police departments to school districts, badges ...

Customer confidence is crucial in service industries. When customers feel secure and valued, their overall experience ...

you'll find most employees wearing name tags with white backgrounds. But every so often, you might notice an employee badge that's colored silver, or even gold. Business Insider spoke to seven ...