How we respond as leaders determines how our organizations navigate the challenge. This week provided a high-profile, national example where inclusive leadership could have made a real difference. In ...

The written word is a powerful tool that you as a leader can use to your advantage. Effective and powerful writing helps you to communicate your messages to your target audience in a manner that is ...

When it comes to communication, words get it done. Words can sell, excite, inflame, prompt sacrifice, mend hearts, and that’s not even the beginning. People remember leaders for their words. The right ...

The words you say as a leader are actually a pretty small part of the story. Words form only about 20% of the information people get from you, and some research shows it’s as little as 7%. The rest is ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

There's much ado about large language models (LLMs) and large quantity models these days, and for good reason: AI is the biggest transformation we shall see in our lifetimes. But I'd like to propose a ...

Servant leadership emphasizes the leader’s role as a caretaker who prioritizes the needs of their team members, helping them grow and perform as highly as possible. The core principles include empathy ...

The language that senior leaders use with younger team members can create a stronger connection or create an even bigger gap. Leadership is as much about inspiring and guiding as it is about ...

The contents of this article are a pragmatic, simplified, and adapted version of John Austin’s (1962) work on speech act theory (SAT), first presented at Oxford University between 1951 and 1954 and at ...