As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

Managers can have as big an impact on a person’s mental health as their spouse, according to research from The Workforce Institute at UKG. That’s not surprising when you consider how much time people ...

Healthcare organizations are facing unprecedented challenges. Senior leaders need, at a minimum, managers who can actually manage, and need to provide them the tools to be effective. In many ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the past year, I've spoken with hundreds of contact center sector executives, primarily ...

Front-line managers and supervisors are a critical part of the future of healthcare yet are often overlooked by executive leaders, Tamra Minnier, MSN, RN, chief quality and operational excellence ...

To be effective safety leaders, front-line managers need the knowledge and confidence to deliver and implement safety training in their organizations. They also need the support and "buy-in" from both ...

Managers and front-line workers alike are reporting a lack of workforce change readiness and a surge in workplace psychosocial risks, according to a Dec. 5 report from meQuilibrium. HR executives had ...

When it comes to transforming an organization’s strategy into results, frontline managers are the linchpin of business success. Few roles demand technical knowledge, expertise, and soft skills such as ...