Patient satisfaction is a metric that has vast financial implications for hospitals. For example, happy patients are 74% more likely to pay their bills in full, versus 33% of less satisfied patients.

Patient satisfaction is an important part of hospital operations, but hospital leaders should consider the nuances of measuring patient experience before acting on survey results, according to a blog ...

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...

Duncan Regional Hospital in Duncan, Oklahoma, is serious about workforce development, and handles it in a way that is designed to enhance patient care and patient satisfaction. The hospital has a ...

A new study analyzing more than 3,200 hospitals across the United States (U.S.) has revealed stark differences in how patients rate their hospital experiences depending on where they receive care. The ...

The Central Illinois Endoscopy Center received a 95 percent overall patient satisfaction score for January from a survey done by Press Ganey Associates, an independent patient satisfaction survey ...

Of patients who responded to a national survey after a hospital stay, 86 percent said they would “definitely” recommend St. Mary's Janesville. Across town, 68 percent of respondents said they would ...

A new paper published in the International Journal of Medical Informatics finds that telemedicine increased both the quality of patient care and physician satisfaction. The researchers pulled data ...

Satisfaction with telehealth is significantly higher among younger patients, according to a study by consumer data company JD Power. Members of Generation Y, who were born between 1977 and 1994, and ...

Greene refused, saying that antibiotics wouldn’t help his viral infection and furthermore that prescribing them would contribute to the problem of superbugs that are resistant to normal antibiotics.

Texas County Memorial Hospital’s outpatient ambulatory surgery patient satisfaction scores have increased by five percent over the past six months, placing them in the 87th percentile, board members ...