When I recently sought to upgrade my mobile phone, my first stop was my provider’s website in search of a contact number. To my surprise, a virtual chatbot quickly established the nature of my visit ...

Although colleges have tested different ways for chatbots to help students for years, new artificial-intelligence tools can allow chatbot use to go further, giving students more-personalized support ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

The Limbic chatbot, which screens people seeking help for mental-health problems, led to a significant increase in referrals among minority communities in England. An AI chatbot helped increase the ...

When Morningstar launched its AI-fueled research assistant chatbot Mo a year ago, it could comprehensively answer tens of thousands of investment-related questions in an instant, largely making it a ...

DENVER (KDVR) — If you’re looking for something to do this weekend or need help with a pesky pothole, introduce yourself to Sunny — Denver’s interactive chatbot. Think of Sunny like ChatGPT or Apple’s ...

As thousands of Illinoisans continue to file for unemployment benefits during the coronavirus pandemic and swamp state call centers, a local nonprofit has created a virtual chatbot to make the jobless ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...