The following guest post is by Lisa Bodell, CEO of futurethink, a New York City-based innovation research and training firm. Do your metrics reveal your innovation problems and successes in real-time?

An initial driver of the industrial digital transformation that we’re all living through is production metric tracking. This factor is so intrinsic to industry’s evolution that once all the dust ...

From impacting the most recent U.S. presidential election to internal workforce issues, Facebook received attention for reasons other than its network and ad platform in 2017. The topic weighing ...

Arun Chandrasekaran, distinguished VP analyst at Gartner, onstage at the firm's IT Symposium/Xpo last week in Orlando, Florida. To ensure AI projects are going as intended, CIOs need to keep track of ...

Every week, the numbers are all there. Where they went up, where they went down. They are even color-coded.Even so, after ...

Looking at measures tied to skills, adaptability, productivity and the employee experience can reveal risks and opportunities ...

New Relic, a successful software analytics company, assigns every customer a happiness score and tracks those scores, to measure satisfaction and determine when customers need extra support. The ...

Opinions expressed by Entrepreneur contributors are their own. “How can I increase my sales?” This is perhaps the most common question entrepreneurs and business owners ask. I typically respond by ...