In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

Last year, Microsoft had launched Surface Laptop 3 at a starting price of $999.99. Unfortunately, not everyone was impressed with its quality. Specifically, when complaints of visible crack on the ...

Microsoft has started selling replacement parts for its Surface devices in the Microsoft Store, making it easier for owners to repair their own machines. Available components for Surface products ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

Microsoft continues to make strides as the Right to Repair movement gains traction, partnering with iFixit to release Pro repair kits to technicians for its Surface devices. It’s a big win for Right ...