With a continuous monitoring VoC program, businesses can react faster to changing sentiments, falling satisfaction scores and emerging topics. Building a continuous monitoring strategy into voice of ...

You have heard why you must proactively monitor, detect, deter, defend, remediate, and protect against various threat risks. Now it's time to roll up your sleeves, dig in, unpack, right-click, and ...

My checklist for cloud migrations has several important steps to ensure that the business value of operating in the cloud and the reliability of running applications there is achieved. One of those ...