As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind ...

OpenAI’s research highlights that ChatGPT is no longer a niche tool. Instead, it has entered mainstream workflows across ...

Artificial intelligence is starting to sound a whole lot more human, whether it's a voice in customer service... AI-GENERATED VOICE: (As customer service rep) How can I help you today? KELLY: ...Or in ...

The organizations that succeed—the 30% that actually achieve their transformation goals—don't have better technology. They ...

Today, most Americans subscribe to home broadband internet and own a smartphone, while about four-in-ten say they're online ...

For years, the narrative surrounding teenagers' use of digital technology has been one of alarm. Time spent scrolling through ...

Kara Alaimo is a professor of communication at Fairleigh Dickinson University. Her book “Over the Influence: Why Social Media Is Toxic for Women and Girls — And How We Can Take It Back” was published ...

Law enforcement agencies often underinvest in technology training for line-level officers, limiting the effectiveness of tools like body cameras and data analytics. Without ongoing, role-specific ...

When comes to being in a manager position, you need to have a framework in mind. By having a framework, you have a basic guideline to assist you in your leadership position. However, what framework do ...