Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

As AI floods marketing with speed and scale, real competitive advantage in 2026 will come from doubling down on trust, empathy and human connection. The post In 2026, human connection becomes ...

Nearly one-third of Americans are using AI in their personal time or at work, but when it comes to financial planning advice such as creating a retirement plan or managing investment portfolios, most ...

For every one person who prefers interacting with AI, 4.4 prefer speaking with humans Baby-boomers are seriously anti-AI when it comes to customer service Report highlights the value of human ...

The transition into 2026 feels less like a fresh calendar year and more like a mysterious maze. With economic headwinds, geopolitical complexity, supply-chain turbulence and AI acceleration, the ...

Technology—particularly artificial intelligence (AI), Machine Learning (ML) and Big Data—is transforming every aspect of our lives, including education. Digital tools that offer new ways of teaching, ...