PHILADELPHIA--(BUSINESS WIRE)--Project Management Institute (PMI), the world's leading association for the project management profession, today launched the PMI® Organizational Transformation (OT) ...
AI has moved from futuristic buzzword to everyday reality in business operations. Nowhere is this transformation more visible or debated than in project management. Once defined by spreadsheets, ...
Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...
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