When someone smiles, you assume they’re happy. When someone frowns, you think they’re upset. But, human interaction ...

With few exceptions, Americans are relative newcomers on the international business scene. Today, as in Mark Twain’s time, we are all too often “innocents abroad,” in an era when naiveté ...

Hall had studied the roots of culture shock in great detail and published his findings in a compelling book, The Silent Language. Those of us who served in the early years of the Peace Corps benefited ...