The ombudsman has upheld four complaints about a smart meter installation, which it found caused “frustration, concern and ...

There has been some confusion and miscommunication regarding these new smart meters, as some across our area are trying to ...

The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike Rush TV discuss what the story uncovered about the city department's ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

Following what officials call “extensive consultations” with local communities, ward committees, and resident associations, the MMC for Public Works, Tumi Mochawe, confirmed that the rollout will ...

Gary Damiano of Belmont knows one thing. His PG&E bills have been higher since his smart meter was installed in July. "There was no change in any of our usage at home. We didn't add any major ...

SAN DIEGOSAN DIEGO — Years of complaints about billing mistakes and hours-long customer-service hold times have prompted San Diego officials to make sweeping changes to the city’s Water Department.

At its December 2021 Oral Argument Session, the Supreme Court of Pennsylvania will hear arguments in three consolidated cases involving the installation of smart meters by electric utilities. A smart ...

The Loveland Utilities Commission got the chance Wednesday to review city plans for rolling out Advanced Metering Infrastructure (AMI) or “smart” meters. The new meters will be used to better ...

cash back or challenge the way firms operate. Email [email protected]. Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

Lucknow consumers allege UPPCL closes smart meter complaints without resolution, forcing them to manually obtain bills; ...