The Key Steps For Brewing Coffee, According To Starbucks' Training Manual

Starbucks baristas undergo thorough training for their roles, allowing consistent quality across its locations. Here's how ...
Wall Street Journal

Inside the Starbucks Plan to Get 200,000 Baristas on the Same Script

Here’s how a Starbucks SBUX1.37%increase; green up pointing triangle visit is supposed to go today: You walk in the door and the barista looks you in the eye, smiles and says, “Welcome to Starbucks.” ...