From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.

Coffee chain Starbucks’s promised overhaul may require cutting jobs as it tries to work more efficiently, CEO Brian Niccol ...

Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

Starbucks said the closure of a popular San Francisco location is a simple business decision. Neighborhood residents don't ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks CEO Brian Niccol said Friday he expects a round of corporate layoffs will come as soon as this spring, as the ...

New CEO Brian Niccol has said since joining the coffee chain in September that he wants Starbucks to refocus on its in-store ...

Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will ...

Starbucks CEO Brian Niccol's promise of a welcoming 'third space' is contradicted by a new policy cutting off free bathroom ...

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

Starbucks is ending its open-door policy and will start requiring people to be paying customers to hang out in stores and use ...