From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.

New CEO Brian Niccol has said since joining the coffee chain in September that he wants Starbucks to refocus on its in-store ...

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Coffee chain Starbucks’s promised overhaul may require cutting jobs as it tries to work more efficiently, CEO Brian Niccol ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Starbucks is ending its open-door policy and will start requiring people to be paying customers to hang out in stores and use ...

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Starbucks CEO Brian Niccol's promise of a welcoming 'third space' is contradicted by a new policy cutting off free bathroom ...

Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will ...

Starbucks said the closure of a popular San Francisco location is a simple business decision. Neighborhood residents don't ...