After a year of back-to-back video meetings, many people are just over them. But video meetings are still essential for work and Microsoft is rolling out a few handy features for Teams that should ...

Microsoft is focused on "the future of calling," and has features to help facilitate that vision. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Microsoft has been cracking on with plenty of new Teams video-meeting features, but the company is now also trying to boost one-to-one calls via new features in Teams Phone. The company said 80 ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...