When a Sunnyvale reader’s hotel room in London is smaller than he expects and also has poor ventilation, he cancels. But can he get his money back?

Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and also has poor ventilation. Can he get his money back?

When travelers think of over-the-top hotel experiences, they often reflect on events that occurred in grand spaces. However, intimate spaces can also offer their own special allure. From a private ...

Small Luxury Hotels of the World in October launched a marketing campaign to amplify the message that “smaller is better." ...