In business, the equivalent of holding hands are the visible, routine gestures of trust, collaboration, and communication ...

For B2C brands to stay relevant and meet audiences where they are, they must be up to date on developments in social media to ...

A few years ago, a promising manager at a Ghanaian logistics firm lost a major contract because of one innocent-looking emoji.After a long client meeting, he sent a follow-up WhatsApp message:“Thanks ...