The rise of digital communication tools has transformed how employees interact within organizations. However, with the convenience of third-party apps like WhatsApp, WeChat and personal text messages ...

Online communication is typically more informal and meant for friendly interaction, but in a world of increasing hybrid and remote work, virtual communications play an important role in leadership ...

Communication is a pillar—if not the singular foundation of success—in business and in life. When I started my career in America as a Polish immigrant, I did not merely struggle with communication; it ...

In January 2024 the DOJ updated its 2023 guidelines that cracked down on the use of personal devices and third-party messaging apps in business to address companies' increased use of collaboration and ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...

In having worked with various stakeholders during critical business discussions, I've found these principles to be essential ...

As long as the firm approves a particular modality for business purposes and establishes the necessary infrastructure to capture, archive and monitor the approved modality, it will be considered ...

Ongoing fallout of WhatsApp fines: There has been a 36% YoY increase in the number of firms capturing WhatsApp, with 89% of ...

Firms attempting to meet regulatory requirements for monitoring employee use of off-channel communications for business purposes face a bedeviling number of obstacles. How much is enough, in the ...

Crypto wants institutional adoption - but the basic infrastructure to support it, including compliant messaging and audit ...

In the wake of high-profile trade talks in Geneva, the state of U.S.-China communication channels is in focus again. Over the course of Donald Trump’s first term as U.S. president, most of the more ...