Are there too many customer surveys? Do they improve service? Or are they - as we suspect - annoying for everyone ...
Other benefits include scaling support without growing head count and reduced cost to serve, according to an Intercom survey.
The City of Grover Beach has released the results of a survey it holds every two years in an effort to gauge community ...
The Metropolitan Transportation Authority (MTA) announced a record increase in subway customer satisfaction recorded in its ...
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