Retaining peak season customers is often overlooked once January rolls around. These shoppers typically drive e-commerce ...

Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

Copy these 7 prompt templates to get clearer drafts, stronger openings, tighter rewrites, and a consistent voice from ChatGPT ...

These ADA compliance tips can help you make your e-commerce website accessible for people with disabilities.

I tested Gemini 3 and ChatGPT 5.2 with real prompts for writing, planning, explanations, and creativity. Here’s which AI is best for daily use.

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. When I started testing ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...