A couple in Kentville, N.S. is seeking accountability after their basement flooded following a water main break on their street.
Residents reached out to KPRC 2 via our Help Desk, saying they have sent multiple reports to Houston Public Works, but to no avail, and the water leak continues to flow.
It's taken months for answers from insurers and FEMA as they try to rebuild after Hurricane Milton, and for many, those answers are denials.