A popular fast-casual chain rolls out new rewards after a series of mistakes triggered customer backlash.

In 2008, WestJet Airlines announced it would launch its own frequent-flier program, ending a partnership with Air Miles to ...

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective ...

Pivoting to this model enables stronger free cash flow generation due to reduced investment levels per location, all things ...

Discover how casino loyalty programs really work, how player tracking algorithms calculate your ADT and theoretical value, and why comps aren’t based on losses.

Together, the platforms offer a set of tools that help game publishers reach new audiences, according to Mistplay. For brands ...

Air Transat has announced plans to start a new loyalty program with Desjardins Group and Visa.

JetBlue reported its fourth-quarter earnings today, noting that the airline brought in $2.2 billion in revenue, which sat a ...

Customer loyalty programs have become a staple of brand marketing, promising to reward repeat customers and boost lifetime value. A recent survey of U.S. consumers found that 63% make purchase ...

Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers believe their company earns five to seven times more from these programs than it ...

Loyalty eroded as brands optimized engagement, discounts and optics instead of durable value. Economic pressure is forcing a reset. The post Loyalty didn’t disappear. Brands traded it away. appeared ...

Kroger offers the Kroger Fuel Points Program. When you use your shopper card, you will earn one point for every eligible $1 ...