Nothing co-founder Akis Evangelidis announces the expansion on customer service in India ahead of the Phone 3 launch.

The Supreme Court rejects a challenge to the FCC's universal service fund, meaning the agency can continue collecting money from telcos to support service in rural and low-income areas.

UJET, a leading provider of AI-powered cloud contact center solutions, today released new research that shows mobile-friendly customer experiences (CX) (46%) ...

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

President Donald Trump’s family is getting into the mobile phone business with a Trump-branded service that will rely on pre-existing wireless networks and hardware that is “made in America ...