The hot new status symbol in customer service: a phone call with an actual human. There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying.

A stop : Wrong - we don't use 'stop' to mean 'wait' on the telephone B stay : Wrong - you can say 'Please stay on the line' but not simply 'stay' C talk : Wrong - the person answering wants the ...

A lot of people find it difficult to make phone calls in a foreign language – and that's understandable. You can't see the person you are talking to, their voice might be unclear, and you might ...