By shifting focus from optimization to innovation, Matt Redman outlines how experience innovation can drive growth through ...

The CS Index Report reveals that AI is transforming Customer Success and reshaping company strategies and program delivery. By automating tasks like data entry and churn detection, AI saves CS teams ...

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If you have a lust for travel, there are plenty of jobs based in BC that might be just what the employment doctor ordered.

Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures ...