Certinia's customers will be amongst the first to benefit from the productivity boost that Agentforce promises. Salesforce has unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks to help drive unprecedented efficiency and customer satisfaction.

Salesforce (NYSE: CRM), the #1 AI CRM, today announced the Agentforce Partner Network, a global ecosystem of leading partners building new third-party AI agents and agent actions for Agentforce. Customers can easily install these trusted third-party extensions from the Salesforce AppExchange to customize Agentforce’s out-of-the-box agents,

Salesforce Inc. recently announced the launch of its new artificial intelligence autonomous agent platform Agentforce that can handle tasks for employees, and for enterprises to do this in a useful way, the AI agents need to connect to external tools and partners.