The Electricity Retail Code is a mandatory industry code. The code applies to all retailers that supply electricity to households and small usage businesses in New South Wales, South Australia and ...

On 20 April 2026, the Australian Banking Association (ABA) lodged an application for authorisation to conduct a trial of multi-bank regional ATMs, whereby holders of an Australian-issued card will be ...

The first step is to contact the business itself to resolve the issue. Often a phone call or visit can fix the issue. If the business doesn’t fix your problem, there are other agencies that can help.

On 30 March 2026, Superloop Limited submitted a joint functional separation undertaking as agent for and on behalf of various subsidiaries and Lynham Networks Pty Ltd, in accordance with section 151C ...

Wholesale suppliers and fuel resellers have rights and responsibilities under the Oil Code of Conduct. The oil code is a mandatory code. The code covers the sale, supply or purchase of declared ...

We don’t draft or enforce industry-led codes of conduct. We don’t provide advice to businesses on whether their documents or practices comply with a code. The cash acceptance mandate has 2 mandatory ...

Consumer guarantee rights apply under the Australian Consumer Law to new and second-hand cars purchased from a licensed dealer. These rights also apply to caravans and other recreational vehicles ...

These registers contain information about mergers and acquisitions considered by the ACCC. The ACCC assesses mergers and acquisitions to determine if they are likely to substantially lessen ...

This register contains a record of all applications for authorisation lodged with the ACCC. Authorisation is a formal process and the ACCC must maintain a public register. This register contains a ...

The designated complaints pathway is only available to consumer and small business groups that are designated by the relevant Minster. A designated complaint to the ACCC must relate to a significant ...

This register contains a record of all designated complaints lodged with the ACCC. Only consumer and small business groups that are designated by the Minister can submit a designated complaint.

The Food and Grocery Code of Conduct is a mandatory code from 1 April 2025. It regulates the conduct of large grocery businesses towards their suppliers. The Unit Pricing Code sets out the rules for ...