This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.

The instructions below are ideal for emails coming from a specific person which have been appearing in your Junk folder and you no longer want this to be the case. You cannot add an email address as ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

Place your order for hardware via the self-service portal. Using self-service ensures essential information is captured and your request is assigned to the appropriate team immediately. Guidance on ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

Tritorr is used to import and workflow purchase card transactions. It is managed by the Finance department and distributes an emailed statement to relevant card holders for reconciliation and coding.