As digital commerce continues to reshape consumer expectations, one channel is quietly driving major gains for retailers: ...

A recent survey of consumers in the U.S. and U.K. explored the overarching theme of return policy abuse today.

Amazon announced Tuesday it would soon be providing same-day and next-day delivery to 4,000 rural communities across the ...

Retail media is not just an e-commerce trend. For CPG brands and grocers, the real action is still happening at the store.

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

In a boon for deal-seekers across the country, ecommerce giant Amazon recently confirmed that its popular Prime Day sales ...