Life On White/Photodisc/Getty Images (chameleon); ross1248/E+/Getty Images (kangaroo); Burazin/The Image Bank/Getty Images (elephant) Every time you open up a Google Doc with the setting “anyone ...

Amy C. Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School. Her latest book is Right Kind of Wrong: The Science of Failing Well (Atria Books, 2023).