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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

If you’ve ever noticed that millennials are very accommodating, you’re not alone. In fact, millennials themselves are picking up on the fact that they tend to prioritize everyone else and put their ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Owning a retail business can be rewarding. But wearing a thousand hats a day can lead to overwhelm and burnout. On the days when you need a reminder about why you started your business in the first ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

BONANZA, Ore. - Bonanza Schools kicked off the new academic year with a focus on service, encouraging students to contribute positively to their community and beyond. According to Bonanza Jr./Sr. High ...

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