Authorities say they found accounts using computer programmes or other automated tools for bookings just a week after new ...

Reporting from The Markup and THE CITY exposed how the bot, touted by the Adams administration, repeatedly served up false and damaging information.

Artificial intelligence-powered chatbots have moved from novelty tools to essential business systems, transforming customer service, sales, internal workflows ...

Ministry of Panchayati Raj launched PANCHAM, a Panchayat Assistance and Messaging Chatbot in collaboration with UNICEF, ...

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.

Many of us therapists are currently struggling with the concept of synthetic relationships. Not because we don’t understand the technology, but because we don’t quite know what to do when our clients ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

Artificial-intelligence chatbots can influence voters in major elections — and have a bigger effect on people’s political views than conventional campaigning and advertising. The findings showcase the ...

If only they were robotic! Instead, chatbots have developed a distinctive — and grating — voice. Credit...Illustration by Giacomo Gambineri Supported by By Sam Kriss In the quiet hum of our digital ...

OpenAI's AI chatbot ChatGPT was down for some users on Tuesday. The company said the outage occurred due to "a routing misconfiguration." Roughly 3,000 people reported issues with the chatbot on ...