As GenAI usage increases in the corporate world, many executives will likely have to answer this question from their boards: ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Email and SMS marketing complement each other well. Here’s how to use both for your small business.

A look at the best and worst brand activations, from Rhode to Lululemon. Discover how brands can create cult-like customer loyalty through memorable experiences. Mike Johnson gives update on Jan. 6 ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Steve Spangler is a teacher, businessman and Emmy ...

Oracle Corp. today announced the general availability of Oracle AI Database 26ai and Oracle Autonomous AI Lakehouse, both aimed at supporting artificial intelligence training and inference across ...

Energy security and decarbonization are driving factors for international energy company SEFE, which stands for Securing Energy for Europe. Serving more than 50,00 customers across Europe, SEFE plays ...

MINNEAPOLIS & SAN FRANCISCO--(BUSINESS WIRE)--Thoma Bravo, a leading software investment firm, announced today that it has entered into a definitive agreement to purchase Verint Systems, Inc. (Nasdaq: ...

French fashion giant Chanel is the latest company to suffer a data breach in an ongoing wave of Salesforce data theft attacks. Chanel says the breach was first detected on July 25th after threat ...

July 22 (Reuters) - PNC Bank (PNC.N), opens new tab is working with cryptocurrency exchange Coinbase (COIN.O), opens new tab to offer crypto trading to the bank's customers, the companies said on ...