National Research (NASDAQ:NRC) leaders Sarah Fryda and Jason Messerli told webcast attendees that hospitals can use Net Promoter Score (NPS) and other real-time patient feedback tools to strengthen ...

Expert testimony in Phoenix federal court detailed how Uber used internal data and a safety algorithm that predicted reporting of sexual assaults.

As organizations scale customer experience, technical delivery, and business operations, leaders are rethinking how work gets ...

“Disgraceful,” Reddit user NTLTTG wrote. It’s been more than three years since Yosemite National Park saw significant ...

Lancashire’s family-owned retailer Booths delivered another record Christmas performance with like-for-like retail sales ...

In a leaked tape, a National Park Service official said Trump’s employee policies are a “reign of terror” aimed at driving ...

Rajeev Dhir is a writer with 10+ years of experience as a journalist with a background in broadcast, print, and digital newsrooms. MoMo Productions / Getty Images No two credit scores are the same, ...

Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result ...

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Purdue basketball remains undefeated in Big Ten play with a wire-to-wire win over Washington, 81-73. Braden Smith has 23 points and 7 assists, while Trey Kaufman-Renn has 14 points, 14 rebounds and 5 ...

How will Louisville basketball respond to a surprising loss at Stanford last Friday? We'll find out today, when Pat Kelsey's No. 18 Cardinals (11-3, 1-1 ACC) host No. 6 Duke (13-1, 2-0) looking to ...