Verizon has been struggling to retain loyal customers following recent price hikes and increasing competition in the wireless industry. Amid those pressures, the company has made a major policy change ...

In context: Verizon is changing how and when its phones can leave its network, tightening unlock rules in ways that favor in-store "secure" payments, and add friction for customers who try to settle ...

Verizon has silently changed its device unlocking policy. The carrier is now imposing a 35-day waiting period for customers who pay off the phones via the Verizon app or authorized retailers. However, ...

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period in certain cases. Under Verizon’s current device-unlocking policy, ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their phones unlocked. The latest version of Verizon’s device unlocking policy ...

Sen. Bill Hagerty, R-Tenn., filed a formal complaint against Verizon on Monday after the carrier handed over his phone data to the Biden-era Department of Justice during its probe of President Donald ...

Verizon forecast annual profit and free cash flow above market expectations on Friday, as aggressive promotions during the peak holiday ⁠period helped the U.S. carrier post its highest quarterly ...

Visible, TracFone, Straight Talk, and Total Wireless customers will have to wait longer to switch to a new network. Visible, TracFone, Straight Talk, and Total Wireless customers will have to wait ...

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